Privacy Policy

Effective Date: June 13, 2026

Thank you for visiting www.stayupkeep.com. This Privacy Policy outlines how UPKEEP collects, uses, and protects your personal data when you interact with our website and services.

1. Information We Collect

We collect personal details necessary to provide exterior maintenance services to commercial and residential properties. When you request a quote, book a service, or contact us, we collect your name, property address, phone number, email address, and payment information. We also gather automated data through cookies to monitor website performance and improve the user experience.

2. How We Use Your Data

Your information allows us to operate efficiently. We use it to:

- Schedule and perform maintenance services.

- Process payments, invoices, and billing.

- Send service updates, marketing messages, and promotional offers.

- Improve our website, customer service, and business operations.

We strictly protect your text message opt-in data. We use SMS for service notifications and marketing, but we never share your mobile opt-in data or consent status with third parties for their own promotional campaigns.

3. Sharing Your Information

We do not transfer, sell, or trade your personal data. We only share information with trusted software providers to run UPKEEP properly. These software partners include: customer relationship management, scheduling, routing, and operations, secure payment processing, and accounting. We reserve the right to implement additional software to improve our capabilities, operations, or marketing.

Exceptions: We may disclose information to law enforcement or government agencies if legally required to do so. We may disclose information to our affiliated companies or subcontractors.

4. Business Asset Transfer

As our company grows, we may acquire, sell, or merge business assets. In the event of a merger, acquisition, or sale of UPKEEP, customer information will be treated as a transferable business asset. In the event of the above, the transferee or acquiring business will assume the rights and obligations described in this Privacy Policy. We reserve the right to buy or sell such assets.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no transmission over the internet is completely foolproof. We do not store your full credit card details on our local servers.

6. Managing Your Preferences

You have the right to control the communications you receive from us. If you wish to stop receiving marketing emails or text messages, you can opt out at any time by following the unsubscribe instructions in those messages or by contacting us directly.

7. Children's Privacy

Our services are designed for adults managing residential or commercial properties. We do not target children under the age of 18 and do not knowingly collect data from children under the age of 18.

8. External Links

Our website may contain links to outside websites. We are not responsible for the privacy practices of those external sites, and we encourage you to review their specific privacy policies.

9. Changes to This Policy

We may update this document periodically to reflect changes in our business practices or legal requirements. We will post any updates directly on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at [email protected].